Terms

Shelf Report is run by Denis Santos, a sole trader in Brisbane, ABN 67 804 948 949. These terms cover the Analyst subscription.

What you pay

Analyst is $990 a month, paid by card through Stripe. It renews each month at the price shown when you signed up until you cancel.

What you get

Up to 20 search terms for one brand, or more if we agree it in writing. Each search term is checked every morning at each retailer we cover that stocks the category. Your first note comes within a week of your first payment, then a note every Monday. Each month you can send us your retailer ad report (Cartology or Coles 360) and we reply with what it means. Send only reports your agreement with the retailer lets you share; we keep them private and never pass them on.

What the data is

Each check is what a logged-out shopper saw on the retailer's search that morning. We do not see ads shown only to logged-in or targeted shoppers, or what anyone pays. If a morning is missed, the note says so.

Cancelling

Cancel any time from the customer portal. The service runs to the end of the month you paid for, and you are not charged again.

Refunds

Within 30 days of your first payment, email denis@shelfreport.com.au and we refund that payment in full.

Price changes

The price is not locked. If it changes, we email you at least 30 days before the new price applies to you. "Founding price" is a label, not a promise about later prices.

Questions

Email denis@shelfreport.com.au.